Terms of Service

1. Acceptance of Terms

By accessing and using the Drive Fleet School of Motoring website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

Drive Fleet School of Motoring provides:

• Driving instruction and lessons for learner drivers
• Fleet driver training and assessment services
• Practical driving test preparation
• Theory test guidance and support
• Advanced driving instruction

All instruction is provided by fully qualified Approved Driving Instructors (ADI) registered with the DVSA (Driver and Vehicle Standards Agency).

3. Booking and Payment Terms

3.1 Booking Lessons

Lessons must be booked in advance by contacting us via phone, email, or our contact form. Booking confirmation will be provided once availability is confirmed.

3.2 Payment

Payment for lessons must be made in accordance with our pricing structure. Block bookings may be paid in advance and may attract discounts as advertised. Payment methods accepted include cash, bank transfer, or other methods as agreed.

3.3 Cancellation Policy

Cancellations or rescheduling requests must be made with at least 48 hours notice. Failure to provide adequate notice may result in:

• Full charge for the lesson if less than 48 hours notice is given
• Loss of pre-paid lesson credit for block bookings
• Exceptions may be made for genuine emergencies at our discretion

3.4 Late Arrivals and No-Shows

If you are late for a lesson, the lesson will end at the originally scheduled time. No refunds or credits will be provided for missed time. Failure to attend a lesson without prior notice will result in full charge for the lesson.

4. Student Responsibilities

As a student, you agree to:

• Hold a valid provisional or full driving licence appropriate for the instruction being provided
• Inform us of any medical conditions that may affect your ability to drive safely
• Arrive on time for scheduled lessons
• Follow all instructions provided by your instructor during lessons
• Comply with all traffic laws and road safety regulations
• Treat the instructor and vehicle with respect
• Not be under the influence of alcohol or drugs during lessons
• Provide accurate information when booking lessons

5. Insurance and Vehicle Use

Our vehicles are fully insured for driving instruction purposes. You are covered under our insurance policy during lessons, provided you comply with the terms of instruction and hold a valid licence. Any damage to the vehicle resulting from reckless or negligent behaviour may result in charges for repairs.

6. Limitation of Liability

To the fullest extent permitted by law:

• Drive Fleet School of Motoring shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services
• We do not guarantee that you will pass your driving test, as test outcomes depend on multiple factors including your preparation and performance
• We are not responsible for test centre decisions, DVSA policies, or test availability
• Our liability is limited to the amount paid for the specific service that gives rise to the claim
• Nothing in these terms shall limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Drive Fleet School of Motoring or its content suppliers and is protected by United Kingdom and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. Website Use

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the website
• Introduce viruses, trojans, worms, or other malicious code
• Scrape or harvest data from the website without permission
• Interfere with the proper functioning of the website
• Impersonate any person or entity
• Submit false or misleading information

9. Complaints and Disputes

If you have a complaint about our services, please contact us directly so we can attempt to resolve the issue. We are committed to providing excellent service and will work with you to address any concerns. If we cannot resolve a dispute through direct communication, both parties agree to attempt mediation before pursuing legal action.

10. Termination of Services

We reserve the right to terminate or suspend services to any student who:

• Fails to comply with these Terms of Service
• Behaves inappropriately or disrespectfully towards instructors
• Repeatedly fails to attend scheduled lessons
• Provides false information or documentation
• Engages in dangerous or reckless behaviour
• Fails to make payment for services

In such cases, any prepaid but unused lessons may be refunded at our discretion, minus any applicable cancellation fees.

11. Data Protection and Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Drive Fleet School of Motoring regarding the use of our services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: